Share review of Community Services - Essex Partnership University NHS Foundation Trust

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

8th July 2022


Absolutely appalling treatment.I wanted to go home, but was prevented from leaving the ward, and put into an empty room, by security guards. I was not violent, just very confused. A black mat was thrown on the floor, three large security guards stood at the door, and prevented me from leaving the room. Two security guards in particular goaded me, took my phone from me, refused to leave me alone, resulting in the situation escalating. I constantly asked for my sister to be called; she wasn't. I was held down by four security guards and injected with god know what. I was treated like a criminal, assaulted not only by the security staff, but also a police officer who pushed me so hard I fell flat on my back, banged my head and passed out. I was shown no kindness, dignity or respect. Nothing was explained to me, then hours later a man dressed in dark blue scrubs comes into the room, asked me whether I thought about killing myself, was I going to kill myself (that was the reason I was at the hospital in the first place) then I was allowed to call a taxi and go home! I left the hospital covered in bruises, in a state of shock, and mentally, in a far worse state than when I arrived there. Next time I'll shoot myself in the head! With reference to the letter dated 5 July 2022 from the Mental Health Liaison Team - no mention was made regarding me attending the citizen advice bureau, no 'crisis contact' or mental health liaison booklet was given to me. Why lie?????

Suggested improvements
Work it out for yourself.

Experience
Dignity/Respect
Involvement
Information
Staff