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3rd August 2022


I was in communication during my care with Jordan , mental health nurse. I feel her kindness and professional care attitude including her ability to listen and supportively encourage myself to explore what was best for me as a patient to self manage my condition very useful and encouraging. As a consequence I have changed my medication during her care and have been made to feel a lot more supported. Her being easily accessible at my local GP surgery has been greatly appreciated.

Suggested improvements
Perhaps had cover in place and given better communication when Jordan was on leave or sick during my care.

Experience
Dignity/Respect
Involvement
Information
Staff