Share review of Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-02-20 Person 4 5 0

I have been trying to get help with my condition for a long time. Marie Henderson was a great help at a difficult time, providing that help with care and patience. I have never had prescriptions before and had a terrible time with the pharmacy who repeatedly made errors with my prescription and offered no help or advice. Marie helped me get this corrected and when the side effects grew severe helped resolve that too.

I had two main issues. Getting the help in the first place and difficulties in contacting people during. There seems to be little help for mental health conditions in my area, and what there is isn't well advertised. When I did finally get on the right track there was still a very long wait for assistance. This folds into the second issue. Because of the limited resources it was often difficult getting in contact with people.