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Community Services - Essex Partnership University NHS Foundation Trust 2022-08-23 Person 5 5 0

Nothing but support from Caroline. I felt heard and understood and felt like she wanted to learn and actually how to help people. I didn’t feel like another case load, I felt accepted. She built on what I already knew and helped me on things I had no clue in sorting. She took into account my autism and adhd and used that to change how we interacted so we both understood the conversation at hand. Having someone who looks like me and has the same condition also helped me feel seen. Representation is 100% important in progress and I got that. I will miss her but I know she gave me the skills and bettered the skills I had already so I can do better.

Nothing. Just make sure that you try to give people who represent the patient. Matchmaking because it helped build a relationship 10x quicker purely because she understood me.