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25th August 2022


My therapist Reanna Smith was incredible. Her explanations regarding the therapy and processes being used were clear and concise. Reanna made it clear that you can only get out of the therapy with what you put in to it, with that in mind I embraced what Reanna guided me through and challenged me to to do. Reanna is a calming individual who will question deeply with difficult questions, but where necessary and in a manner that is not distressing. Reanna was always calling on time for the appointment, which was important to me. She also remembered small details, which was as equally important! My entire perspective has now shifted and I approach most things in a different manner prior to the therapy. Thank you for all of your help!

Suggested improvements
Other than a long initial wait for the therapy, everything about it was fantastic

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care