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Community Services - Essex Partnership University NHS Foundation Trust
2022-08-17
Person
3
5
0
17th August 2022
didn't find the therapy terribly helpful , seemed slow and tedious, nothing resolved.
Suggested improvements
seen some one face to face , with a bit of go in them.
31st August 2022
Response from Community Services - Essex Partnership University NHS Foundation Trust
Thank you for taking the time to provide your feedback on the Therapy for You (IAPT) Castlepoint & Rochford Service. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.