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24th June 2022


I felt I could relate to, and that I was clearly understood by, my therapist. She has empowered me with strategies and ideas for coping with difficult thoughts and feelings and gave me techniques for changing thought processes which were affecting my every day life in a very negative way. We covered so much more than I imagined we would and it has undoubtedly helped me. She also seemed to fully understand the impact of the menopause and gave helpful ideas to look at around that. She was prompt with her call every week and gave me plenty of space to speak without me feeling judged. This made me feel that I was worthy of having counselling after all, instead of feeling like I was wasting everyone’s time, which is how I felt previously. I now realise how much I needed this and going forward I feel it would be helpful to access a course of person-centred counselling in respect of certain areas of my past.

Suggested improvements
I cannot think of anything other than perhaps face to face might be good. However my therapist was so easy to speak with on the phone and it worked for me much better than I ever imagined it would.

Experience
Dignity/Respect
Involvement
Information
Staff