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12th January 2022


James had the clarity and immense experience to be able to calmly, appropriately, confidently and compassionately treat me. From when I was at my lowest point through to feeling like I am at the beginning of a stable future again, James was able to gently check in, introduce new medication, review and finally discharge me from his care today. I have had contact with mental health professionals for over 20 years, and have never felt as understood or “heard” as James’ care made me feel. He is a true asset to the Wakering team.

Suggested improvements
Not that I can think of.

Experience
Dignity/Respect
Involvement
Information
Staff