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23rd December 2022


I self referred to IAPT. The service from start to finish was seamless. I had the pleasure of working with two very good therapist at separate times . My last therapist Philippa was kind supportive and I can’t thank her enough for her help. I was given small task to complete after our consultant. Small but very effective and I didn’t feel under pressure to complete. They really worked and helped me get through a time I felt I had lost my way. The sessions touched on very uncomfortable subjects at times but this was the whole point. I have now been discharged and have confidence in knowing I can self refer again in the future if required. The techniques I use daily and have benefited from the video meeting. I can picture Philippa in my mind if/when feeling anxious and this really helps ground me again. It’s two way, and need to put the work in to get an overall benefit.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care