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28th October 2022


We had a nurse called Lucy came to us.I explained that patient was Catheter Chan{ } every 8 weeks. She could not change it and was very abrupt about it.

Suggested improvements
The above nurse, in ,my opinion as a healthcare worker is that she has no bedisde manner, she is abrupt and sarcastic. I asked her to assist me to race and change patient and her answer was { } you as getting your {manous} worth!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
Rating not given.