Share review of Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-08-22 Person 5 5 0

Sharon was really friendly and made me feel comfortable. She listened and was attentive. She made the conversation feel personal and was empathetic. Sharon took her time and did not rush me and talked me through the services available, which I was not aware of prior to the meeting. Sharon has good knowledge of the services and I felt we had an honest and open conversation.

The technical aspect did not work so well, we were unable to do a video call as there was a technical issue using both my phone and laptop but I take regularly video calls on both devices with no issues so unsure what happened. I was happy with a phone call so it was not a problem but may be inconvenient to others.