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Written by a patient
12th January 2018


I have always been treated with the utmost care and respect by everybody who works at the Wheelchair Department at Leatherhead Hospital. My opinions are sought and listened to, options are discussed, ideas are created and pursued. Phone calls are returned, promises are kept. I have several complex conditions, so my wheechair requirements are far from straightforward. This is a standard of care pretty much unequalled - nobody else, except my GP, comes anywhere near to the high standards here. Mike and Dom are the very best in terms of the skills they have and the knowledge at their fingertips. They are also extremely nice human beings. Once, when the appointment before mine overran, every single member of the team popped out to see me at some point, while I waited, to keep me updated. I could not have asked for better treatment. Nothing is too small or too trivial in their quest to "get it right". A huge thank you to all of them.

Recommend
Dignity/Respect
Involvement
Information
Staff
Benefit