Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-30 Person 5 5 0

Midwife was really good and helpful.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-30 Person 5 5 0

Very friendly and informative.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-30 Person 4 5 0

We were happy with the experience.

N/A.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-30 Person 5 5 0

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-28 Person 5 5 0

All the stuff members working at barking community hospital are very friendly caring and professional love the way they treat and communicate with patients really satisfying service

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-22 Person 5 5 0

Very friendly staff

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-21 Person 4 5 0

Great experience with staff availability and options for time and treatment.This allowed me personal time to deal with other matters I had.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-21 Person 5 5 0

Emma (the sister nurse) was very friendly and answered all my questions. She made my experience of having my first cervix check as comfortable as possible. She was also very thorough in treating me by offering and completing other tests such as the STI/STD/pregnancy test.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-21 Person 2 5 0

I was initially seen by Nurse Emma Edwards, she seemed like she was in a rush, she was very dismissive of whatever I was saying, she hadn't even opened and read the case notes from my previous appointments, which should have given her more context on my request. As a patient, who has been vulnerable in the past and received great medical care at BHR-Outpatients East in those vulnerable times fr other Nurses & Doctors, I want to highlight Nurse Emma's uncaring and rushed approach to patient care. To emphasise, when I first came to BHR - Outpatients East for PEPse treatment, if I had been seen by Nurse Emma, I would have not felt safe or comfortable enough to share what had happened (Gay sex being a taboo and hard to talk based on an Indian upbringing), thus ending up without treatment and possibly contracting HIV. A Nurse should not treat a patient like a Barista treats a customer at Starbucks.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2023-12-21 Person 4 5 0

Nurse that saw me was brilliant, couldn’t ask for a better service and consultation. Receptionist Theresa rude, lacks interpersonal skills and needs retraining regarding GDPR.