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27th December 2023


The communication between the staff and ourselves, put up with my father - in -law swearings; quick to answer his call-bell.

Suggested improvements
To probably not leave my father - in - law in the room and not help him sort his TV out so he could listen to it and not feeling lonely whilst on his own.

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience