Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
This was my Annual Health Review. It was thorough, dealt fully with my concerns and left me reassured. Testing was done promptly and the results posted on MyChart without delay........but see below on one aspect of this.
I have a very painful lower back. Probably a slipped disc. I arranged an appointment with Farooq thinking he had back up. I was astonished to be told I had to come back for the MRI the next evening. Then to be told the results would take 2 days. I have tried to contact Farooq’s secretary on three occasions. She has not returned my call. In my condition (wheelchair) I should have had an immediate MRI and follow up consultation. To discuss the results. I am very disappointed with the Cleveland Clinic .
I couldn't find fault
Knowing the process, I know that I had balance on my account and thought the check in caregiver would ask me to pay but she didn’t.
Also when I booked my initial visit, I was supposed to be given an estimate but the medical secretary didn’t.
Very clean and calm waiting area, no crowds and not much waiting time, appointment began on time, nurses explained the process clearly.
Expert consultant felt very safe
Treated with dignity and respect throughout from all staff.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt