Share review of Cleveland Clinic Portland Place Outpatient Centre
Cleveland Clinic Portland Place Outpatient Centre
2023-03-12
Person
4
5
0
12th March 2023
The clinic experience was fine
But - and this is a HUGE but - you then just posted very difficult and challenging test results onto the MyClinic portal. No warning, no doctor to speak to, no help on interpretation.
This should NEVER happen - that patients receive test results “in the ether” with no access to their doctor to interpret them.
Because of this I would NEVER recommend someone to come here.
I was very upset, made extremely anxious.
I think it was terrible.
Suggested improvements
You must never just “stick the results on the portal” for patients to find.
For all the wrong reasons - exceptionally bad by the people who decided to post blood test results in isolation.