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5th February 2023


It was what I expected What is a healthcare provider ? A doctor ? What is a caregiver ? Patient experience team



No but it’s much better than the Lister I know it’s an American hospital chain but could you use standard U.K. terms . Aside from the excellent medical care I was hard pressed to understand what you were talking about A point - toilets were I’m told unisex yet they were only marked as female or out of order . Not great if you are filled with water for urological reasons and have an urgent need for a second void but can’t find a loo It’s the small things !

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience