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4th September 2022


poor arrival experience but outstanding care from consultant. Overall experience is like being a number in a big organisation. Not particularly good if it wasn’t for consultant would be very unimpressed

Suggested improvements
Better and warmer arrival


no

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience