Share review of Cleveland Clinic Portland Place Outpatient Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

5th April 2023


From beginning to end, all of the team were kind, welcoming and utterly professional. Having been under some stress in relation to my health for some time, I left feeling listened to, cared for and optimistic.

Suggested improvements
Absolutely nothing. It was a first rate experience. Kingsley on the door was utterly charming. The reception team in both the ground and third floors were super efficient and welcoming. The phlebotomist on the fourth floor did a fantastic job - my veins are never easy to find but I felt nothing. And Dr Maruthappu was outstanding - super knowledgeable, compassionate, thorough and clear. I’m looking forward to my follow up consultation and have already recommended her to a friend.


Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience