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18th March 2022


The Professor who I saw was absolutely brilliant, however the person completeting one of the scans was very heavy handed when I told him he was hurting me he replied that he has to press the instument hard to get a clear picture

Suggested improvements
Perhaps people given tests and scans should have some compassion with older patients


Professor Prendergast was outstanding with explaining everything in detail and putting a very nervous patient at ease

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience