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21st May 2022


Excellent staff, helped to resolve an issue with 2nd appt that day. Helped for us to get shuttle to race to grosvenor place.

Suggested improvements
Seating in waiting area really uncomfortable for those with bad backs. When we went to area for bloods it was full of patients waiting in a tiny cramped area. No seats for me, but a kindly gentleman gave up his seat.


All staff were wonderful and very helpful

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience