Share review of Cleveland Clinic Portland Place Outpatient Centre
Cleveland Clinic Portland Place Outpatient Centre
2024-04-22
Person
4
5
0
22nd April 2024
A couple of minor isses:
Had to change rooms on first night due to defective heating and lighting controls
Wasn’t offered any washing/handwashing post operation ahead of eating / Sleeping
Confusion about hospital supplying my regular Levothyroxine despite pharmacy staff taking details. None supplied on first morning and I had to challenge nursing staff to ensure I could take it at the usual time
Incomplete discharge medication supplied 2 days ahead of scheduled discharge
Found catering response slow around ensuring adequate fresh water and clean glasses- had to request several times
Suggested improvements
See above
All staff very polite and pleasant
So clean
Great professionalism and kindness