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31st December 2022


Suggested improvements
The receptionist called me ‘darlin’ repeatedly and whilst it’s ok I personally didn’t particularly find it professional. I was also sent to the first floor by mistake and receptionist there kindly went back to reception to check for me. I should have been directed to third floor. In the Grand scheme of things it was fine but as you have asked if things could be handled better I would say that my experience with the reception could be improved


Mr Tarek Abdul Aziz is outstanding

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience