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21st January 2022


The only reason why I didn't write very good was because I had to wait for a while checking in because despite giving my BUPA authorisation code at my previous visit, I was down as Self Funding. I had returned for a post operative appointment to remove dressings and assess wounds which was already covered. That said the ladies dealing with the issue were delightful.

Suggested improvements
As above


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience