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14th March 2022


I was able to bring my records up to date and address the two minor health problems that needed treating.

Suggested improvements
You do seem to have a lot of people engaged in reception. During my visit there seemed to be two people to greet me, a ground floor reception and then a fourth floor reception. They were all very efficient, to be sure, but it meant that I needed to explain myself three times, once to each separate group.


I thought that my rather varied objectives were very efficiently handled by Dr Sawyer

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience