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26th May 2024


I was not impressed with the service. The location was not communicated effectively which resulted in extra stress and money being spent on transport. I was also unimpressed with response when I conveyed this point to the staff : “yes, this happens to lots of people…..” I did not think the consultation was of the standard of a private appointment.

Suggested improvements
Rectify the above points.


Arrival
Treatment fees
Delays
Ease of care
Caregiver care
Recommend Consultant
Information
Cleanliness
Experience
Recommend