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23rd May 2022


I found the overall experience to be positive and Dr. Mike Fox was extremely professional, positive and helpful. At no point did I feel rushed and he was happy to answer all questions about my injury (even offering to answer any questions after the event via the site should I have forgotten anything). Although I've only been for 1 consultation (tests and follow-up(s) still being needed), I can say that my initial experience has been very good.



Friendly staff at the entrance guiding you to the relevant waiting area, coffee / water served in the waiting room (which you're pushed to drinking due to short waiting times) and a positive experience during consultation (as described above).

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience