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30th June 2024


My pre-op had not been properly organised. Although it was known that I needed an echo cardiogram no facilities had been reserved at Portland Place and I had to go to Grosvenor Place and wait another two hours for .my cardiagram

Suggested improvements
See above


Arrival
Treatment fees
Rating not given.
Delays
Ease of care
Caregiver care
Recommend Consultant
Rating not given.
Information
Cleanliness
Safe
Informed discharge
Experience
Recommend