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12th June 2022


I had an appointment regarding Trigeminal Neuralgia and I needed to get help with pain relief. The doctor I saw suggested medication to help with the pain but did not give me a prescription and said they would write to my GP to prescribe. I am therefore still in severe pain waiting for the letter to be done and will then have a further wait while GP prescribes.

Suggested improvements
Given me a private prescription on the day


13th June 2022
Response from Cleveland Clinic Portland Place Outpatient Centre

Thank you for your feedback. If we can help please contact the patient experience team at patientexperienceccl@ccf.org

Arrival
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Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
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Experience