Share review of Cleveland Clinic Portland Place Outpatient Centre
Cleveland Clinic Portland Place Outpatient Centre
2023-01-24
Person
3
5
0
24th January 2023
Consultant couldn't view MRI images due to server issues
Radiology appointment I was given was for steroid injection in the wrong leg - I had to escalate with several phone calls to get this changed - very worrying
I had to wait half an hour for my follow-up appointment with the consultant
Suggested improvements
Provided reliable technology infrastructure for the consultant to view the MRI
Not attempted to inject me in my healthy leg
Been punctual
You're not even doing the basics well