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22nd September 2022

I was not advised whether I needed a follow-up appointment with my Dr.

Suggested improvements

Above

27th September 2022

Response from Cleveland Clinic Portland Place Outpatient Centre

Thank you for taking the time to provide us with your feedback. If you would like us to look into the issues you raised in more detail can you please email patientexperienceCCL@ccf.org

Arrival

Check In

Empathy

Delays

Teamwork

Listening nurse

Communication nurse

Listening Healthcare Provider

Communication Healthcare Provider

Recommend Healthcare Provider

Cleanliness

Comfort

Information

Safe

Ease of care

Treatment fees

Experience