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2nd October 2022


The experience at the Portland place consulting rooms was exceptional. The staff engaged with the patient. I was not as impressed with the staff at Queen Square with the exception of the receptionist who gave me full assistance to enter the building given my mobility issues. The office staff seemed unconcerned and I have to say unfriendly.

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Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience