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9th October 2022


When I arrive at the reception desk I was totally ignored for a few minutes and I thought it would be courteous for one of the receptionist to at least acknowledge that I was there and that they would deal with me when they finished their current work. Eventually I was asked my name et cetera.

Suggested improvements
See above


Yes the Australian radiographer who undertook my CT scan was exceptionally helpful and acted very professionally in a friendly and supportive manner which I found impressive.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience