Share review of Cleveland Clinic Portland Place Outpatient Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

20th March 2023


The experience is very polished, but you need to tell people in advance that they will be running uphill on a treadmill. I ended up running in my socks and suit trousers as the invitation only said "wear comfortable clothing". I would rather that you get things like this right rather than give me an apple and a sandwich afterwards. Buying my own sandwich from Pret after the appointment is very simple task, whereas a sweaty business suit is a nuisance. One other slight compliant concerns the shiny label on the bottle for the faecal sample. I tried to add the time and date of the sample three times and each time the ink just rubbed off on my figures. The doctor was very good, but I felt for the experience to be truly first class you need to get things like the above right. One

Suggested improvements
See above.


See above.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience