Reviews
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Reviews
Cleveland Clinic London Hospital
2022-07-20
Person
5
5
0
Review of Grosvenor Place Day case
20th July 2022
My whole experience at the Cleveland Clinic was very positive.
Cleveland Clinic London Hospital
2022-07-18
Person
5
5
0
Review of Grosvenor Place 4th Floor
18th July 2022
Medical care was excellent on all points.
Cleveland Clinic London Hospital
2022-07-18
Person
5
5
0
Review of Grosvenor Place Day case
18th July 2022
The experience was first class and I have nothing but admiration and praise for the staff that looked after me during my outpatient visit. Each and everyone of them were very professional and most welcoming.
Mr Borzoueth (Boz) Mohammadi is a wonderful man and he made feel like I was the only one in his care. He's very special and I would have no hesitation in recommending him to one an all.
My thanks to everone at the Cleveland Clinic.
Cleveland Clinic London Hospital
2022-07-17
Person
4
5
0
Review of Grosvenor Place 5th Floor
17th July 2022
Because this hospital is excellent and offers the best care.
Cleveland Clinic London Hospital
2022-07-17
Person
4
5
0
Review of Grosvenor Place 5th Floor
17th July 2022
I would have liked to have been informed when I was to be visited by the discharge team so I could have been better prepared with questions and concerns.
The discharge process was incredibly protracted to the point where I would have preferred to have stayed another night at the Clinic.
Cleveland Clinic London Hospital
2022-07-17
Person
5
5
0
Review of Grosvenor Place 5th Floor
17th July 2022
Simply the treatment my son received was excellent, the nursing team were very professional and took great care of Brandon, and we could see this when we visited him.
I am not 100% sure of all the staff’s names that treated Brandon, but please can you express our comments and feed back to them, they were truly amazing.
Cleveland Clinic London Hospital
2022-07-16
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
16th July 2022
Prof Cohen and team excellent.
Cleveland Clinic London Hospital
2022-07-15
Person
4
5
0
Review of Grosvenor Place 5th Floor
15th July 2022
Cleveland Clinic London Hospital
2022-07-15
Person
4
5
0
Review of Grosvenor Place 4th Floor
15th July 2022
The medical and non medical members of the Cleveland Clinic were friendly and professional in the delivery of services.
Many nurses went beyond the call of duty to ensure that I was comfortable and felt at home as much as possible. The housekeeping team also were extremely warm as they went about their duties.
The kitchen service may be the only area which can be improved immediately. I think menus could be more diverse for international patients and also think the staff (which I assumed are relatively new to the institution) can be more prepared when delivering meals since they sometimes forget the appropriate cutlery or other essentials for the consumption of the meals.
Your physiotherapy team was outstanding ambassadors of the Clinic. Tamara and Darnley in particular were exemplary. Tamara showed great compassion to me throughout the process. Sean also developed a healthy rapport with me always reassuring me of my progress based on having a bilateral hip replacement surgery.
I kept music within my bedroom (431) and many members of staff thought this was refreshing. Perhaps the clinic could consider especially when conducting physiotherapy session inserting background music since music helps us to tolerate and relax more when we are facing uphill exercises after a major surgery. Just a suggestion.
I also think a few plants on the floor of the wards could also help to bring a less sterile feel to the clinic which is predominantly painted in white. Some vibrant accent walls could be useful.
Cleveland Clinic London Hospital
2022-07-15
Person
5
5
0
Review of Grosvenor Place 4th Floor
15th July 2022
This is an excellent hospital I found it because the surgeon I chose was associated with it and so pleased that both exceeded my expectation. I have previously had excellent treatment through Harley Street services.