Reviews
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Reviews
Cleveland Clinic London Hospital
2022-08-28
Person
4
5
0
Review of Grosvenor Place AAU 3rd Floor
28th August 2022
The people are all excellent, very high level of care
More training needed for nurses and support staff eg the catering staff that elderly patients may not hear at all well, so in those situations it's important to speak very clearly and slowly and very loudly!
there are certain practical issues at are annoying and could be better (given that the standard you are reaching for is perfection)
- the lack of a telephone in the room is problematic when you have an elderly patient as they do not all use mobile phones and the 4G reception is very poor. Therefore if you do not have a smartphone and understand how to use wifi you are cut off from the outside world. Patents do not want to summon a nurse whenever they want to make a phone call and I'm not sure if the nurse could help anyway
- giving patents the option of having a landline phone on an extension no they can give to their family would be great
- the dangling emergency calls across the bathroom get in the way of someone who is trying to walk with difficulty
- the toilet roll pieces are ridiculously small and you end up having to use very many pieces at a time
- paper towel dispense in bathroom wasn't working
Cleveland Clinic London Hospital
2022-08-28
Person
4
5
0
Review of Grosvenor Place 5th Floor
28th August 2022
My experience while at the Cleaveland Clinic has helped with recovery and feeling confident again
Cleveland Clinic London Hospital
2022-08-28
Person
5
5
0
Review of Grosvenor Place 5th Floor
28th August 2022
I have had a great experience with an excellent team.
Cleveland Clinic London Hospital
2022-08-28
Person
4
5
0
Review of Grosvenor Place 4th Floor
28th August 2022
Excellent high quality nursing staff.
Impressive facilities.
Quality and choices of food.
Cleveland Clinic London Hospital
2022-08-28
Person
5
5
0
Review of Grosvenor Place 5th Floor
28th August 2022
Cleveland Clinic London Hospital
2022-08-27
Person
5
5
0
Review of Grosvenor Place 2nd Floor
27th August 2022
Cleveland Clinic London is a 5 star operation.
Everything was wonderful - from the doctors, nurses, therapists and everyone else.
Respectful and courteous and encouraging and supportive.
Special thanks to Dr Arvind Chandratheva for his concern and care and going the extra mile to ensure that his patient received all the intensive therapy needed to allow her to return home as an outpatient in a hospital in NYC.
Cleveland Clinic London Hospital
2022-08-27
Person
5
5
0
Review of Grosvenor Place Theatre OR
27th August 2022
My care for my day surgery was excellent. All the staff treated me very well and at the same time were friendly.
Cleveland Clinic London Hospital
2022-08-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th August 2022
Check in process was very easy and quick and any concerns addressed. Excellent clean room with wonderful views. Being given the expected for surgery was a welcome change and I was kept fully informed at all times. I would like to mention in particular Diane who was the nurse that looked after me on the day of my procedure and Joanne overnight. They were both friendly and professional and did all they could to help make me comfortable. The nurses in recovery were also exceptional and helped me when I was in extreme pain following my surgery. I am very grateful for the help they have me.
Cleveland Clinic London Hospital
2022-08-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th August 2022
Everyone looked after me so well
Cleveland Clinic London Hospital
2022-08-26
Person
5
5
0
Review of Grosvenor Place 5th Floor
26th August 2022
I think this is a fantastic clinic with caring expert care. Thank you very much.