Reviews
Overall Experience
Information
Empathy
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Facilities
Reviews
Cleveland Clinic London Hospital
2023-10-01
Person
5
5
0
Review of Grosvenor Place Day case
1st October 2023
Cleveland Clinic London Hospital
2023-10-01
Person
5
5
0
Review of Grosvenor Place 5th Floor
1st October 2023
I felt I was very well looked after by all the nurses and health care staff.
Cleveland Clinic London Hospital
2023-09-30
Person
5
5
0
Review of Grosvenor Place Day case
30th September 2023
the whole process and experience from start to finish was amazing and the nursing staff were so friendly & caring i was really grateful to had had this level of care, and it's so worthwhile travelling to london instead of going to a local hospital.
Cleveland Clinic London Hospital
2023-09-29
Person
5
5
0
Review of Grosvenor Place 4th Floor
29th September 2023
Cleveland Clinic London Hospital
2023-09-29
Person
4
5
0
Review of Grosvenor Place 4th Floor
29th September 2023
Cleveland Clinic London Hospital
2023-09-29
Person
5
5
0
Review of Endoscopy Grosvenor Place
29th September 2023
Everything was explained clearly and I was very well looked after.
The nursing staff.
Cleveland Clinic London Hospital
2023-09-29
Person
4
5
0
Review of Endoscopy Grosvenor Place
29th September 2023
Cleveland Clinic London Hospital
2023-09-29
Person
5
5
0
Review of Grosvenor Place 4th Floor
29th September 2023
All staff very willing and kind and efficient . The kitchen offered an additional dish which was very good, cod. The nurses were all nice as was young lad who pushed trolley from recovery and lady from floor desk who escorted me downstairs as my ride was waiting
Cleveland Clinic London Hospital
2023-09-28
Person
4
5
0
Review of Grosvenor Place Day case
28th September 2023
The staff were pleasant and helpful. It was disappointing that I was simply told they were unable to get a hold of my insurance company and therefore had to self fund. I was not sure what the actual problem was because whenever I call my insurance company I can get a hold of them. It is a hefty bill to pay upfront multiple times.
I waited quite some time for my medication to arrive after my iv was started without communication as to why it was taking so long. It was explained once medication arrived.
No one I asked could tell me how to book my next infusion.
The call button question should have NA as an answer.
Cleveland Clinic London Hospital
2023-09-28
Person
3
5
0
Review of Grosvenor Place Day case
28th September 2023
Have experienced better service and care in other London private hospitals. The nurses were great though but overall hospitality was less than average.