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4th August 2023


You have great doctors and their services are amazing. Also quality of food is very good. Except for 1 nurse, others were NHS level so service here needs to be improved. Timeliness is really bad from your kitchen, pharmacy, changing drip etc. Nurses and others have to be reminded and there is no proper project management at that level. Great doctor and team but need to invest in great nursing, pharmacy and other aspects of care. Nice building, good room and clean throughout

Suggested improvements
You have great doctors and their services are amazing. Also quality of food is very good. Except for 1 nurse, others were NHS level so service here needs to be improved. Timeliness is really bad from your kitchen, pharmacy, changing drip etc. Nurses and others have to be reminded and there is no proper project management at that level. Great doctor and team but need to invest in great nursing, pharmacy and other aspects of care. Nice building, good room and clean throughout



Yes, your pharmacy dispensing medicine on time will help. I am waiting 24 hours after discharge to receive medicine and it hasn't arrived as yet

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend