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5th May 2022


The care received on the 5th floor was excellent.

Suggested improvements
As everything is done electronically, the food orders were sometimes a bit slower as they came from downstairs--however staff involved were always polite and curteous and apologetic for any delays


I was informed of all the procedures and was not rushed into any decision making. I also had opportunity to discuss any concerns.


It would be unfair for me to name individuals--but all nursing staff involve in my stay in Room 525 from the 20th to 29th April were exceptional.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant