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22nd October 2022


Communication prior to procedure and help liaising with insurance was very helpful. All the staff including the very kind and personable anaesthetist and surgeon, doctors, pharmacist, cleaners, catering team were amazing, but a special thank you to the wonderful team of nurses whose care and attention is second to none. In my post op daze I cannot remember all the names, but certainly my daytime nurse yesterday (I’m so sorry I can’t remember her name now) and Jier today, have looked up me so well. Thank you so much.

Suggested improvements
The hospital is state of the art and very comfortable. Only minor feedback would be to say… It would be good to see a menu to be able to see what food options are available. You can’t read the tv channels on the tv menu as the text is set so small!


Mr Hughes gave me reassurance prior and after the procedure.


The building, the comfort but most of all your wonderfully caring staff

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant