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24th August 2023


From the moment I entered the front door I was met with smiles, politeness and care. I was chaperoned from front desk to administration and then to the basement and to my room. I didn’t wait more than 30 seconds! I was given constant updates leading up to the procedure, reassurance and attentiveness throughout the procedure and then after care which was brilliant. The food was tasty too. Everyone I encountered was professional as well as personable.



Every single person was amazing.

Arrival
Check In
Procedure comfort
Facilities
Comfort
Food
Empathy
Delays
Communication nurse
Communication prep
Information
Experience
Recommend