Share review of Cleveland Clinic London Hospital
Cleveland Clinic London Hospital
2023-08-17
Person
3
5
0
17th August 2023
My several requests for a cup of tea at 0600 on 16.8.23 from the "all day and night" menu was completely ignored. Indeed, I did not receive any drinks until my pre-ordered breakfast arrived at 0730.
When I was discharged by my consultant at 0900 on 16.8.23 I had to request a nurse remove my cannula several times before anyone attended to me, despite a nurse in stationed directly outside room 519 (in dark blue uniform) reassuring me that i would be seen to directly. She then disappeared!
Suggested improvements
Do not advertise a day and night menu if it's a fallacy
Some co-ordination of your discharge process
Thirst and a desire to be discharged in a timely and organised manner