Share review of Cleveland Clinic London Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

17th August 2023


My several requests for a cup of tea at 0600 on 16.8.23 from the "all day and night" menu was completely ignored. Indeed, I did not receive any drinks until my pre-ordered breakfast arrived at 0730. When I was discharged by my consultant at 0900 on 16.8.23 I had to request a nurse remove my cannula several times before anyone attended to me, despite a nurse in stationed directly outside room 519 (in dark blue uniform) reassuring me that i would be seen to directly. She then disappeared!

Suggested improvements
Do not advertise a day and night menu if it's a fallacy Some co-ordination of your discharge process


Thirst and a desire to be discharged in a timely and organised manner


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend