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23rd February 2023


The overall experience as an inpatient at the hospital was impeccable. The team of nurses were very kind and caring. I can tell they were passionate about their work. I want to especially thank nurse Wilma S, at the DDSI on the 5th floor, who provided top class care and for her kindness. I also want to thank the nurses during the night shift. I have forgotten their names as I was too weak and tired during the 12 hours after the surgery. The facilities at Cleveland clinic hospital were fantastic and very clean. A truly 5 star experience and care provided by the staff.

Suggested improvements
I am sure there are things that can be improved but during my 1 night stay I received great care so I cannot think of any faults.


Professor Mughal explained my condition and how the surgery will be conducted very clearly and concisely. I was fully confident that I would be in good hands during my surgery.


Yes, I want to thank Professors Muntzer Mughal and David Monk for their care and expertise during the surgery. I also want to thank nurse Wilma S (day shift 16/2/2023) for her kindness and care. She had been wonderful and had been quick to respond.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant