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3rd July 2023


Shout out to aime the Filipino nurse in ICU. She help me a lot and understand my needs... I feel comfortable with while I'm on my worst pain. Unfortunately after her duty she left me 8am the african nurse who is in charge don't care about me I'm always need to call her of press the bottom even to stop the buzzer she didn't know how to stop I ask water feel thrusty I'm wanting for almost 2 hrs then I ask why take long for my water she say no radio. She can use other radio I believe or request. She just stock in front of computer. Even I call her how many times. Some Filipino nurse help me to get the water and ask even they are not in charge they still concerned about me

Suggested improvements
Nurse should train well and show concern specifically in the painful time. . I think also better to put regular staff in iCU , the African lady which is not regular there don't know what she's doing. No care no concern.. she's always in front in computer


Yes Aime the Filipino lady. Help me a lot she always checking on me and be with me everytime I need her. The concern and sympathy is there. I wish I can meet her again to say thank you for the kindness

Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Safe
Experience
Recommend