Share review of Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2023-08-03 Person 4 5 0

It was my second time of having a colonoscopy at the Cleveland. I had the same consultant and anaesthetist this time around, both of whom explained to me really well what they would be doing and why. They were both (Dr Natalie Phillips and Dr Sam Di Silva) very professional but also compassionate (I was very nervous before my first colonoscopy at the Cleveland Clinic due to lack of veins and many previous surgeries making my case not straightforward). Your patience and understanding is very much appreciated. Thank you both!

Lack of communication about the fact that the nurse booked in for my phone appt was off sick meant I was waiting by the phone for an hour. A simple email in advance to explain things needed to be rescheduled would have been good.

My anaesthetist Dr Sam Di Silva was exceptional! As mentioned above, due to my previous chemo and emergency fasciotomy on my right hand and arm, my veins are extremely hard to access; but Sam was not only incredibly competent, but also very kind and reassuring (which is what I needed especially the first time around). Thank you!