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Cleveland Clinic London Hospital
2024-05-01
Person
4
5
0
1st May 2024
The systems you have work very well
Suggested improvements
The pharmacy caused big problems with our checkout. The attitude of the pharmacy was out of line with the attitude and behaviour of the rest of the hospital.
Our leaving time was known well in advance, and a car was booked based on that The pharmacy did not start processing our prescription until we were actually leaving,
The rest of the Cleveland clinic departments were unable to prevent that from happening, even though this is an issue that happens far too often