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1st May 2024


The systems you have work very well

Suggested improvements
The pharmacy caused big problems with our checkout. The attitude of the pharmacy was out of line with the attitude and behaviour of the rest of the hospital. Our leaving time was known well in advance, and a car was booked based on that The pharmacy did not start processing our prescription until we were actually leaving, The rest of the Cleveland clinic departments were unable to prevent that from happening, even though this is an issue that happens far too often


Arrival
Treatment fees
Check In
Ease of care
Nurse care
Teamwork
Recommend Consultant
Discharge
Safe
Cleanliness
Food
Discharge
Experience
Recommend