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13th November 2022


Everything was excellent apart from the food. My wife and I waited a long time for our evening meal and when it arrived it was cold, and the source was partially congealed. It was a disappointment as I had been nil-by-mouth since 6am.

Suggested improvements
Deliver hot food.


Once the procedure was over. there was no explanation as to ant alternatives which would explain my condition. I came in because of heart pain and breathlessness and I left without any resolution of the problem and no follow up was arranged. Going home I was stuck on a railway foot bridge at 10pm unable to breathe which was quite frightening.


The nurses were superb.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant