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29th September 2022


I couldn’t fault my time in Grosvenor place

Suggested improvements
May minor thing was only being given my date for pre opp a week before. Difficult to plan around other commitments with such short notice. NHS was booked a month before. My procedure notes said day case and so had to keep telling people I was an over night case, pity it wasn’t updated when first picked up. Again minor comment but I know you guys are seeking perfection.


I felt very reassured and confident through every interaction. Many thanks


Everyone has been excellent, I have been very impressed. Food was fantastic too. Thank you to all.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant