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12th July 2023


Never in my 73 yeaars have I encountrered such a wonderful, professional, caring team. As an NHS referral I expected a second tier service. How wrong could I have been.

Suggested improvements
As a person of 1.88 metres a longer bed option was needed. When extended, the gap at the foot of the bed merely swallowed up the bedclothes. The fold in the standard bed is also in the wrong place for anyone with a back condition. As a long term vergetarian I struggled to find options. Thr option to have salted vegetables would have also been an improvement. These are the reasons for my only 4* markings.



I still await recovery to appreciate the benefits of my extensive procedure.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant
Recommend